Welcome to Dr C P Khatri and Partners
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as speciﬁc practice details such as opening hours and how to register, you’ll ﬁnd a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home?
Read about some of the most effective home treatments on the NHS Inform website for:
- Back pain
- Heartburn and indigestion
- Nasal congestion (blocked nose)
- Sprains and strains
Reception Triage - What to expect
Booking an appointment - An explanation of reception triage
When you telephone the surgery to book an appointment, the receptionist will ask you the following question:
- “To help you make the correct appointment, I need to know a little more about why you need the appointment.”
- The receptionist may also ask both/either/none of the following two comments, depending on the response…
- It is not always necessary to see the Doctor, a Nurse/Healthcare Assistant may be more appropriate
Whatever you say will be treated in the strictest of confidence - This is because the receptionist has a number of alternative types of appointments available to her, and she needs to offer you the most appropriate appointment to deal with your problem. The most appropriate appointment may be with the GP for example, or perhaps with another member of the practice team.
In this way, on the occasion when you really do need to see a GP, there is more likely to be a free appointment for you. The following table may help you understand more clearly the choices available.
We very much hope that this system will make best use of the services available both at the practice and in the wider community, and by doing so indirectly increase the number of available GP appointments, so that you can more easily secure this when it is necessary.
We are Autism Friendly
The GPs and Staff at The Surgery received Autism Awareness Training delivered by Dawn O'Neil, Customer Insight & Engagement Worker, Adult Social Care and Health, Wigan Council, Wigan Life Centre South.
Do you need an appointment when the Surgery is closed, in the evening or over the weekend?
If you need to see a GP or a Nurse in the evening, over the weekend or bank holidays, please ring 01942 482848. You will be given an extended hours appointment at a local clinic/hub in the Wigan Borough. The nearest clinic to the Surgery is Tyldesley Health Centre. To book an appointment, please ring between 8.00am - 8.00pm Monday - Sunday.
For further information visit the website www.wigangpalliance.org.
We are a GP Training Practice
We are proud to say we are a training GP Practice. GP Trainees have completed their hospital training and are in a training scheme to become a GP. As part of their training they join the surgery for 6 months. During their time with us they are under the supervision of the GPs.
General Data Protection Regulation (GDPR)
The new General Data Protection Regulation comes into force on 25 May 2018, superseding the current Data Protection Act (1998). Under the terms of the new GDPR, a privacy notice is required to explain to patients what personal information is held about them and how it is collected and processed.
How we use your information:
Care Quality Commission
We are registered with the Care Quality Commission. You can download our reports below this image: