Welcome to Dr C P Khatri and Partnerslogo

THIS IS AN IMPORTANT MESSAGE FOR OUR PATIENTS: PLEASE CLICK ON THE LINK – CORONAVIRUS – FOR UP-TO-DATE INFORMATION – WE HAVE ALSO CREATED A NEW PAGE TITLED, CORONAVIRUS, WITH DETAILS FROM NHS ENGLAND, PLEASE GO TO THIS PAGE ON THE TOP MENU

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.


Self Care

Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home?

Read about some of the most effective home treatments on the NHS Inform website for:

  1. Back pain
  2. Dermatitis
  3. Heartburn and indigestion
  4. Nasal congestion (blocked nose)
  5. Constipation
  6. Migraines
  7. Coughs
  8. Acne
  9. Sprains and strains
  10. Headaches

Visit the NHS Inform website. We have also created a New Page, Self Care; please navigate to this page for more information.

Reception Triage - What to expect

Booking an appointment - An explanation of reception triage

When you telephone the surgery to book an appointment, the receptionist will ask you the following question:

  • “To help you make the correct appointment, I need to know a little more about why you need the appointment.”
  • The receptionist may also ask both/either/none of the following two comments, depending on the response…
  • It is not always necessary to see the Doctor, a Nurse/Healthcare Assistant may be more appropriate

Whatever you say will be treated in the strictest of confidence - This is because the receptionist has a number of alternative types of appointments available to her, and she needs to offer you the most appropriate appointment to deal with your problem. The most appropriate appointment may be with the GP for example, or perhaps with another member of the practice team.

In this way, on the occasion when you really do need to see a GP, there is more likely to be a free appointment for you. The following table may help you understand more clearly the choices available.

We very much hope that this system will make best use of the services available both at the practice and in the wider community, and by doing so indirectly increase the number of available GP appointments, so that you can more easily secure this when it is necessary.


We are Autism Friendly

The GPs and Staff at The Surgery received Autism Awareness Training delivered by Dawn O'Neil, Customer Insight & Engagement Worker, Adult Social Care and Health, Wigan Council, Wigan Life Centre South.


Do you need an appointment when the Surgery is closed, in the evening or over the weekend?

If you need to see a GP or a Nurse in the evening, over the weekend or bank holidays, please ring 01942 482848.  You will be given an extended hours appointment at a local clinic/hub in the Wigan Borough.  The nearest clinic to the Surgery is Tyldesley Health Centre.  To book an appointment, please ring between 8.00am - 8.00pm Monday - Sunday.

For further information visit the website www.wigangpalliance.org.

We are a GP Training Practice

We are proud to say we are a training GP Practice.  GP Trainees have completed their hospital training and are in a training scheme to become a GP.  As part of their training they join the surgery for 6 months.  During their time with us they are under the supervision of the GPs.


General Data Protection Regulation (GDPR)

The new General Data Protection Regulation comes into force on 25 May 2018, superseding the current Data Protection Act (1998). Under the terms of the new GDPR, a privacy notice is required to explain to patients what personal information is held about them and how it is collected and processed.

How we use your information:


Care Quality Commission

We are registered with the Care Quality Commission. You can download our reports below this image:

CQC Report

 

CORONAVIRUS

THIS IS AN IMPORTANT MESSAGE FOR OUR PATIENTS

Due to the current Coronavirus outbreak 
we are asking patients  NOT  to come to the surgery.

GP’s are doing telephone consultations instead of face to face appointments. If you need to speak to a GP please contact the surgery to arrange this.

We understand that the phone lines will be busy, if you are registered for online access you can also send us a message (through the messages section on the homepage) a GP will then look at your query and reply to your message.

Thankyou for your patience and understanding during this time.


IMPORTANT UPDATE: 16 MARCH

The NHS in the North East and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. The Chief Medical Officer announced that the country is moving into the ‘Delay’ stage of the response to coronavirus from Friday, 13th March 2020.

The new advice issued by the Chief Medical Officer is as follows:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you’re staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay at home advice can be found here:

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

More information can be found on the NHS website here