Chelsea

Our Reception Team is often the first point of contact for patients, whether in person or over the phone. They play a vital role in ensuring the smooth day‑to‑day running of the practice by helping patients access the care and information they need.
The team manages appointment bookings, prescription requests, enquiries, and patient signposting, working closely with the clinical and management teams to support safe and efficient patient care. They are committed to providing a warm, helpful, and professional service to everyone who contacts the practice.
Our receptionists are trained in confidentiality, communication, and patient support, and they work hard to make every interaction as positive and efficient as possible.